Browse by Topic: General | Health and Safety | Continuing Education | Registration | Payment | Refunds/Cancellations | Privacy | Attendee List Sales Scam Alert
GENERAL
What are the official dates of the conference?
- The conference will take place April 29-May 2, 2025, in San Antonio, Texas.
- Pre-conference workshops, which are by invitation-only, will take place on Monday, April 28. The conference will begin on Tuesday, April 29 and ends at 12:00 PM ET on Friday, May 2.
Where is the conference located?
- The schedule at a glance will be available late Summer 2024. Updates to the schedule will be found under "Schedule" in the menu bar when that becomes active.
HEALTH AND SAFETY
What health and safety protocols are in place?
- By attending the Preparedness Summit, you agree to comply with NACCHO’s Health & Safety Policy. Please monitor the Preparedness Summit website for the latest updates to the health & safety policies and guidelines.
CONTINUING EDUCATION UNITS (CEUs)
- PLEASE NOTE: Continuing Education Credits are not available for the 2025 Preparedness Summit.
REGISTRATION
How do I register for the conference?
How do I access my MyNACCHO account?
- To create or access your account, visit MyNACCHO. Once logged in, you may print invoices and your event confirmation, and view other personalized NACCHO information and activities. For assistance creating or accessing your account, view this guide.
What does a full registration include?
- The Full In-Person Summit Registration fee includes admission to all regular conference sessions, workshops, posters, and the exhibit hall.
Something in my registration (e.g., name, registration type, etc.) is wrong. How do I change it?
How do I substitute someone else from my company?
- You can send substitutes at any time. You must email your request to PrepSummitReg@naccho.org and provide the new attendee’s name, designation (MD, RN, etc.), email, job title, and phone number. We will respond confirming the substitution.
How do I submit verification to receive the student rate?
- All student registrations will be verified to ensure that registrants qualify for these special rates. Please submit a copy of your Student ID to PrepSummitReg@naccho.org).
Is there a justification letter I can send my supervisor?
- Yes. You can download the fillable justification letter here.
Who do I contact about registration questions or problems?
- Please email the registration department at PrepSummitReg@naccho.org or phone 877-533-1320 for all of your registration questions.
PAYMENT
What payment types do you accept?
- Credit card: American Express, Visa, MasterCard, Discover
- Check: All check payments must be in US funds drawn on a US bank.
- ACH
- Purchase Order
I don’t have payment ready right now. Can I add payment later?
- Yes. Select the “Bill Me Later” option on the payments page to be invoiced. We must receive your credit card, check, or purchase order payment in full by 11:59 PM PST on Tuesday, April 22, 2025. If we have not received payment in full by this date, you will be allowed to pay only by credit card after this date to ensure conference access.
I need a copy of an invoice/receipt. How do I get one?
- An invoice/receipt is mailed with each conference registration confirmation. If you’ve added payment at a different time, you can get an invoice by logging in to your myNACCHO account and clicking “My Transactions.” You can also email PrepSummitReg@naccho.org to obtain a copy.
What’s NACCHO’s tax ID number?
- NACCHO’s federal tax ID is 52-1426663.
Where can I get a copy of your W-9?
- Please follow this link to find our W-9 form.
REFUNDS/CANCELLATIONS
Refer to Terms & Conditions for cancellation, refund, and substitution information.
PRIVACY POLICIES
Refer to Terms & Conditions for privacy policy information.
Attendee List Sales Scam Warning.
PLEASE DO NOT FALL FOR THIS SCAM. It has come to our attention that 'companies' are contacting some NACCHO members and meeting attendees to offer them sale of the Preparedness Summit attendee mailing list. This, unfortunately, has become a more common occurrence for association annual meetings and trade shows in recent years. Software programs can 'crawl' association websites to harvest usable email addresses, which scammers then contact.
NACCHO does not sell its meeting registration lists or authorize any third party to distribute or sell meeting attendee lists, or lists related to any NACCHO event.
NACCHO cannot be held responsible for any interaction or sale with these fraudulent company(s). We take this matter very seriously and will do whatever possible to protect our attendees, partners and exhibitors.
If you are contacted by a company claiming to have access to a NACCHO attendee list, do not respond to their message, even to 'unsubscribe' to additional messages, as this just informs the sender that your email address is active, and will usually result in additional unwanted email.
If you have any questions, please contact NACCHO.